Have a question about our insurance agent software, need onboarding help, or want a free demo? Our Hindi and English support team is ready — Monday to Saturday, 9 AM to 6 PM IST.
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Answers to the most common questions from insurance agents using Smart Agent across India
Our insurance software support team is available Monday to Saturday, 9:00 AM to 6:00 PM IST. Platinum plan subscribers get 24/7 priority support. Diamond, Gold and Silver users are served during business hours. We respond to emails within 24 business hours.
Yes! Our team provides complete onboarding support for all insurance agents — including account setup, client data import, configuring WhatsApp renewal reminders, and setting up commission rules. Contact us after signup to schedule your onboarding call.
Absolutely. Smart Agent's support team is fully fluent in both Hindi and English. You can communicate in whichever language you are most comfortable with — via phone, WhatsApp, or email. India ka apna insurance software, India ka apna support.
If you encounter a technical issue in Smart Agent insurance software, please email info@apnainfotech.com with a description of the problem, the device/browser you are using, and a screenshot if possible. Our technical team will respond within 24 business hours.
Yes. Fill out the contact form above or call +91 9529721111 and our team will arrange a free live demo of Smart Agent tailored to your insurance business type — Motor, Health, Life, or General insurance agents.